Privacy Policy

Last updated: April 2026

1. Information We Collect

When you use our website, submit an inquiry form, or contact our sales team, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Company name and job title
• Product interest and project details you provide
• Technical information about your browser and device (via cookies and analytics)
• Communication history from support interactions

2. How We Use Your Information

We use your personal information to:

• Respond to your product inquiries and provide technical recommendations
• Process quotation requests and manage orders
• Send relevant product updates and technical resources (with your consent)
• Improve our website, products, and customer experience
• Comply with legal and regulatory obligations

3. Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Authorized distributors in your region to fulfill product inquiries
• Service providers who assist us with website hosting, analytics, and communication tools
• Legal authorities when required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit, access controls, and regular security assessments.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. You can manage cookie preferences through your browser settings. Disabling certain cookies may limit website functionality.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Object to processing of your personal information

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Inquiry records are typically retained for 3 years after last interaction.

8. International Transfers

As a global company, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website. The "Last updated" date at the top indicates the most recent revision.

10. Contact

For privacy-related questions or requests, please contact our privacy team at [email protected].